What We Collect and Why We Use It
We collect your name, contact details, and account credentials when you register. When you deposit or withdraw through bKash, Nagad, or Rocket, we record transaction references and wallet identifiers — not your full mobile banking PIN or password. We use this data to verify your identity,
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process your payments, and respond to account queries. Device data, such as browser type and IP address, is logged automatically to detect unusual session activity and protect your account from unauthorised access. We do not sell your data to third parties. We share it only with
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payment processors — including the local rails you use — and with compliance functions where required by the jurisdiction governing your eligible region. Data shared with bKash, Nagad, or Rocket follows each provider's own privacy terms as well as ours. You can ask us at any
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time what data we hold on your account, and we will respond through the contact path listed in this policy. Retention periods vary by data type: transaction records are held longer than browsing logs, in line with standard financial record practices.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.